Privacy Policy

Your privacy is important to us, and we are committed to protecting your personal data. In compliance with the General Data Protection Regulation (GDPR), this policy outlines how we collect, use, share, and protect your personal information.

Transparency

Our goal is to be transparent about our data practices. We provide you with clear information on what data we collect, how we use it, and the choices available to you. This policy outlines these practices in detail to ensure that you have a full understanding of your rights and options regarding your data.

Personal Data

The personal data we collect is as follows: We collect personal data to provide and improve our services. This data may include:

  • Name, address, and contact information (email, phone number)
  • Payment information (where applicable)
  • Usage information, including IP address, device information, and browsing history

How We Use Your Data

We use your data for the following purposes:

  • To provide and manage our services
  • To process transactions and communicate with you
  • To personalise user experiences
  • To comply with legal requirements
  • For marketing and promotional activities, where appropriate consent is obtained

Sharing

We may share your data with third parties, but only as necessary and in compliance with GDPR. This includes:

  • Service providers who perform functions on our behalf, such as payment processing, data analytics, and IT services
  • Legal or regulatory authorities as required by law

Marketing

With your consent, we may use your data for marketing purposes to keep you informed about our products, services, and offers. You may opt out at any time by following the unsubscribe instructions in our communications or by contacting us directly.

Retention Policy

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Once data is no longer needed, we take steps to securely delete or anonymise it.

Data Storage

Your data is stored securely on servers that are protected by industry-standard security measures. We employ encryption, access controls, and other safeguards to protect your information from unauthorised access or disclosure.

Your Information and Rights

You have a number of rights that include the following:

  • The right to access your data and receive a copy of it
  • The right to request corrections to your personal data
  • The right to delete or restrict the use of your data under certain conditions
  • The right to object to data processing, particularly for marketing purposes

You can request the following information:

  • Details on what personal data is held
  • The purposes of processing and data retention periods
  • Any third parties with whom your data has been shared

To access what personal data is held, identification will be required We take steps to verify your identity before granting access to your data to protect your privacy.